Crisis Response Protocol
Published pursuant to California Senate Bill 243, New York GBL Article 47, and best practices in companion AI safety.
Support and help are available right now
You do not have to carry this alone. Free, confidential, and professional help is here 24/7.
Call or text 988
Suicide & Crisis Lifeline (24/7, Free)
Text HOME to 741741
Crisis Text Line (Free, Confidential)
For immediate medical emergencies, dial 911.
View full Crisis ProtocolCore Principles
Acyri is an artificial intelligence companion designed exclusively for friendly conversation, listening, and companionship. It is not a healthcare provider, therapy service, or crisis hotline.
- Never Abruptly Terminate: When a user shares thoughts of distress or self-harm, Acyri will not abruptly disconnect or shut down the conversation.
- Warm, Grounding Presence: The companion validates feelings, stays present, and provides calm, supportive space.
- Direct Referral to Professional Care: Free, confidential, human crisis services are surfaced immediately.
- Free and Unlimited Access: Crisis support resources and safety card access are completely free on every subscription plan and never rate-limited.
National Crisis Hotlines
Audit Logging & Governance
High-severity safety events are counted in an internal, non-content audit log to support required annual reporting to public safety authorities (such as the California Office of Suicide Prevention). To safeguard privacy, no message text, transcripts, or personal identifiers are stored in audit logs.